New Research Into Home & Car Emergencies In Ireland

Sponsored by Liberty Insurance

New research from Liberty Insurance on how we react to home and car emergencies
New research from Liberty Insurance on how we react to home and car emergencies

Liberty Insurance has just launched their ‘Ready for the Real World’ campaign, designed to educate consumers on the importance of preparing for home and car emergencies, and what to do in these scenarios. In advance of the campaign launch, Red C Research conducted a survey on their behalf to find out more about how Irish people are affected by emergencies.

Problems on the road

Conducted among a sample of approximately 500 Irish adults, the research found that more than half of all drivers have continued to drive while a warning light was displayed on their dashboard, with 1 in 10 continuing to drive for over a week before addressing the issue.

22 percent of drivers don’t feel capable of pumping air into their tyres, 41 percent are not confident that they can change a tyre or jump start a battery, and half do not feel confident about changing oil or water. More than 1 in 10 drivers do not feel capable of doing any of these tasks alone.

Overall, when performing these tasks, the research showed women to be less confident than men. Fewer than two in three women aren’t confident changing a tyre, jump starting a battery (64%) or changing water/oil (67%).

In general, it would be good for both new and experienced drivers to learn a few of the basics, like changing tyres, for those car emergencies. However, Liberty Insurance offers 24-hour breakdown assist and home start as standard to all their car insurance customers, so whether you break down in your driveway or on a main road, Liberty Insurance will be there.

Responding to emergencies

The ‘Ready for the Real World’ research shows that a spouse or partner is first point of call for one in three in a home emergency and three in ten in a car emergency. Fewer than one in four would call a tradesperson first in a home emergency.

So what are the most common home emergencies? Interestingly, a blocked drain or toilet is the most common home emergency and a quarter have experienced a burst pipe or roof damage.

Just over 1 in 10 say they do not have the emergency number for their home insurer.

Another surprising fact to come out of the research was that 3 in 10 believe calling their breakdown assistance emergency number would affect their no claims bonus, with younger drivers a lot more likely to believe this.

Of course, this is not actually the case for Liberty Insurance customers. If you need breakdown assistance, they will be there, and it won’t affect your no claims bonus at all. This is the same for their emergency home repair service.

Liberty Insurance Infographic
70% of drivers have experienced a breakdown according to new research from Liberty Insurance

Commenting on the research, Deirdre Ashe, Director of Customer & Markets at Liberty Insurance, said:

“At Liberty Insurance we understand that not everything goes to plan and we’re here to help in those situations. Our research shows that Irish drivers and home insurance owners are prone to emergencies. It also makes clear that we need to be a lot more prepared for these situations, both on the road and at home, and know what to do and who to talk to.”

“For a start, we need to dispel the idea that calling an emergency assistance number will affect someone’s no claim bonus. It won’t. If a driver has been in an accident or has a technical fault with their car, they need to get help immediately for their own safety, and for the safety of other drivers.“

Make sure you’re Ready for the Real World with a car insurance policy with 24/7 breakdown assistance and a home insurance policy with emergency assistance.

Disclosure: This article has been provided by Liberty Insurance and is paid for content.