Kia Ireland has announced a warranty extensionKia Motors Europe has announced a further extension to its ‘Kia Promise’ warranty extension programme today. Just a few weeks ago, it was reported that the Kia warranty on vehicles would be extended to the end of June for cars registered in February, March and April 2013. This accounts for about 1400 Kia cars in Ireland registered between Feb 1st and April 30th 2013.
Now according to a spokesperson for Kia Ireland, vehicles registered in May 2013 are covered by the warranty extension. Just under 300 cars in Ireland will be covered by this action.
Kia warranty extension, the ‘Kia Promise’
The Kia Promise is designed to help customers who may be unable to visit a workshop during the Coronavirus pandemic. It is said that worldwide, about 500,000 Kia customers will be able to avail of this warranty extension.
At the start of the crisis, vehicles with original Kia warranties due to expire between 1 February and 30 April 2020 were covered. Now the Kia Promise is being extended further, covering all customers whose cars’ original manufacturer warranties are due to expire during May 2020. The Kia Promise extends warranty cover for all eligible vehicles to June 30, 2020.
With many countries and businesses taking precautionary measures to counteract the COVID-19 pandemic, the Kia Promise aims to help customers whose movements may be limited because of the COVID-19 pandemic. The program also helps customers who are not able to bring their car in for free servicing (or pre-paid maintenance as part of a Kia servicing package) during the nationwide lockdown.
Sangdae Kim, Senior Vice President and Head of Global Customer Experience Division at Kia Motors Corporation, commented: “By extending Kia’s comprehensive warranty cover to customers who may be affected by the pandemic, Kia Motors hopes they have one less thing to worry about during this time. Our goal is to help to alleviate any concerns our customers have about vehicle maintenance during periods of social distancing.”
The brand offers a 7-year/150,000 km warranty on new cars sold in Ireland and Europe.
Anything else?
Kia Motors Ireland are hopeful that technicians in the dealer network can get back to work as soon as possible to carry out necessary maintenance work on customer cars, with all necessary precautions for staff and customer safety in place.
The brand is currently enjoying success in Ireland with the Niro and Soul electric models. A new Kia XCeed PHEV has also just arrived. Kia’s SUV range will be bolstered by the arrival of an all-new Sorento SUV before the end of 2020, joining the popular Stonic and revamped Sportage.